FAQ

 

πŸ“¦ How long does shipping take

Our processing time is 1–3 business days. Once your order is processed, shipping typically takes up to 14 business days depending on your location and the shipping method chosen at checkout.

Please note: Due to high demand and our commitment to quality, shipping may take up to 2 weeks. You will receive tracking information as soon as your order ships.

πŸ”„ What is your return/exchange policy?

Due to the nature of our products and for hygiene reasons, all sales are final. Please double-check your order before placing it. If you receive the wrong item, contact us within 48 hours and we’ll make it right.

πŸ“¬ Do you offer local pickup or express shipping?

At this time, we offer standard shipping only. Expedited options may be added in the future!

πŸ“§ Need more help?

Feel free to email us anytime at [email protected] or message us on Instagram @the4thstrand — we’re happy to assist!